BELUSH PRIVACY POLICY

The Belush Privacy Policy is aligned with the core principles of the New Zealand Privacy Act 2020. At Belush Ltd, we value your privacy and are committed to protecting your personal information in accordance with the New Zealand Information Privacy Principles. By accessing or using our website www.belush.co.nz, you agree to this policy and our handling of your personal data.

Changes To This Policy

This Privacy Policy may be updated periodically to reflect changes in our business or legal obligations. Updates will be posted on our website with the date of the latest revision. We recommend checking this page occasionally to stay informed.

Use of Personal Information – Belush Privacy Policy

We only collect personal information where it is necessary for our functions and activities. Information is collected:

  • Directly from you when you place an order, sign up for our newsletter, or contact us
  • When you engage with us on social media or complete surveys and forms
  • Automatically via cookies and analytics tools when you browse our website

Where practical, we collect information directly from you.  If we collect it from a third party, we ensure you are informed unless an exception applies.

Information we may collect includes:

  • Your name, email address, phone number, and delivery address
  • Order history and communication records
  • Payment details (processed securely via third parties)
  • Device information (e.g. IP address, browser type)

How the Belush Privacy Policy Covers Data Collection

We use personal information only for purposes directly related to our operations such as:

  • Fulfilling orders and delivering products
  • Processing payments securely
  • Responding to customer enquiries and support requests
  • Sending marketing emails, promotions, or product updates (only if you’ve consented)
  • Improving our website and customer experience through analytics
  • Meeting our legal and regulatory obligations

We do not use your information for unrelated purposes without your consent.

Disclosing Your Personal Information

We may share your personal information with trusted third parties where necessary for our business operations, including:

  • Payment service providers (e.g., Stripe, Afterpay)
  • Delivery partners (e.g., NZ Post, couriers)
  • Website hosting and IT support providers
  • Marketing services (only if you’ve opted in to communications)
  • Law enforcement or government agencies when legally required

We ensure any third party we share your data with adheres to robust privacy and security standards.

We do not disclose information to overseas entities unless we have taken steps to ensure your information will be protected in line with New Zealand’s privacy standards.

Protecting Your Personal Information

We take reasonable steps to ensure the personal information we hold is secure.

This includes:

  • SSL encryption for all website data transfers
  • Secure servers with restricted access
  • Regular audits of our data handling and system protections
  • Secure deletion of information no longer required for business or legal reasons

However, no internet transmission or storage method is entirely secure, and we cannot guarantee absolute protection.

Accessing and Correcting Your Personal Information

You have the right to access personal information we hold about you and to request corrections if it is inaccurate. To request access or a correction:

  • Email us at [email protected] with sufficient proof of identity
  • Let us know the details of the information you wish to access or update

We will respond to your request within a reasonable timeframe. If we decline to make a correction, you may request that we attach a statement noting your requested change.

Internet Use

We collect certain technical data about your visit using cookies, in line with the Information Privacy Principles. This helps us:

  • Remember preferences and improve user experience
  • Track traffic and engagement for analytics
  • Tailor content and promotions based on user behaviour

Cookies are small files stored on your device. You may disable them through your browser settings, but this may affect how some site features function.

Our website may link to third-party sites. These are not governed by our Privacy Policy, and we recommend reviewing their privacy terms separately.

Contact Us:
If you have any questions, concerns, or wish to make a privacy-related request or complaint, please contact us:

Belush Ltd | New Zealand:
Email: [email protected]
Website: www.belush.co.nz

If you are unsatisfied with our response, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Also see our Terms and Conditions.

Belush Privacy Policy NZ Revision Date: 26/05/2025