Orders are delivered via New Zealand Couriers or Fastways Couriers
Our shipping rates are:
- $6.00 per order (non-rural)
- $12.50 to all rural destinations
- Free shipping for all order over $200
Items are usually delivered within 1-3 days after they have been dispatched.
If you would like your order shipped for delivery on a Saturday, please contact us at Belush Ltd at firstname.lastname@example.org to discuss this option and relevant pricing. Please note only some couriers deliver on a Saturday and some couriers do not deliver in rural areas on Saturday’s either.
If you refuse the delivery of a package, you’ll be charged for return shipping.
PO Box Addresses
We do NOT ship to PO box addresses.
We currently only ship within New Zealand
Returns and Refunds
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and,
- Notification of damaged or faulty goods must be received by phone or e-mail within 7 days of receipt.
- Products not received back to our warehouse within 7 days of receipt will not be accepted.
- Products not in original condition are not acceptable for credit or exchange.
- Products must be returned to Belush Ltd offices.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.